Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your artwork to request a return. 

To be eligible for a return, your artwork must be in the same condition that you received it.

To start a return, you can contact us at: If your return is accepted, we’ll send you instructions on how and where to send your package. Artworks sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at:

Support Email:

Support Phone Number: +447599131931


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.